Discussion:
[SLE] problems with SBC DSL Internet
Casey Petersen
2003-09-30 01:26:14 UTC
Permalink
I'm a linux newbie, and I've just signed up for SBC DSL Internet Access, and
I'm having a world of trouble getting it to work with Linux. After speaking
with the tech support idiots (they told me Linux doesn't support DSL), I've
spent quite a bit of time trolling the internet for answers.

I'm running Suse 8.2, I have a Speedstream DSL modem that SBC gave me,
connected via Ethernet. I installed Roaring Penguin's RP-PPPOE but it still
won't recognize the modem and the connection won't work.

Does anyone use SBC or a similar service that can help me out getting it up
and running? It already works on my windows computer, so I don't need to
sign up with them, just get linux to recognize the connection. Also, as far
as the Ethernet settings, should DHCP be turned on for this, or should I use
a static IP address?

Thanks,

Casey Petersen
Ben Rosenberg
2003-09-30 02:44:24 UTC
Permalink
Post by Casey Petersen
I'm a linux newbie, and I've just signed up for SBC DSL Internet Access, and
I'm having a world of trouble getting it to work with Linux. After speaking
with the tech support idiots (they told me Linux doesn't support DSL), I've
spent quite a bit of time trolling the internet for answers.
I'm running Suse 8.2, I have a Speedstream DSL modem that SBC gave me,
connected via Ethernet. I installed Roaring Penguin's RP-PPPOE but it still
won't recognize the modem and the connection won't work.
Does anyone use SBC or a similar service that can help me out getting it up
and running? It already works on my windows computer, so I don't need to
sign up with them, just get linux to recognize the connection. Also, as far
as the Ethernet settings, should DHCP be turned on for this, or should I use
a static IP address?
Well, SBC told my father to uninstall Zone Alarm because it interferes
with his DSL connection, so SBC's tech support are pretty dumb. They
told him that it was a pppoe connection when it was DHCP and needed no
pppoe software. If you hadn't ordered SBC already I'd recommend
Speakeasy but since you have it. Try setting Linux up to get a DHCP
connect to see what happens. It maybe that you don't even need pppoe.
--
Ben Rosenberg ---===---===---===--- mailto:***@whack.org
-----
If two men agree on everything, you can be sure that only
one of them is doing the thinking.
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Tony Zafiropoulos
2003-09-30 03:03:18 UTC
Permalink
I have a Linksys router, and I set up my ADSL SBC line with athe ppoe menu.

Had to use my username and password.

Did you set up/receive your username yet?

Yes, agree that SBC tech support cannot tell you anything beyond what is on
their screens, and the screens are set up to handle winbloze guis. Which
will not help you.

You could try to call back until you get someone who has more knowledge.

Good luck,

Tony
----- Original Message -----
From: "Ben Rosenberg" <***@whack.org>
To: <suse-linux-***@suse.com>
Sent: Monday, September 29, 2003 9:44 PM
Subject: Re: [SLE] problems with SBC DSL Internet
Post by Ben Rosenberg
Post by Casey Petersen
I'm a linux newbie, and I've just signed up for SBC DSL Internet Access, and
I'm having a world of trouble getting it to work with Linux. After speaking
with the tech support idiots (they told me Linux doesn't support DSL), I've
spent quite a bit of time trolling the internet for answers.
I'm running Suse 8.2, I have a Speedstream DSL modem that SBC gave me,
connected via Ethernet. I installed Roaring Penguin's RP-PPPOE but it still
won't recognize the modem and the connection won't work.
Does anyone use SBC or a similar service that can help me out getting it up
and running? It already works on my windows computer, so I don't need to
sign up with them, just get linux to recognize the connection. Also, as far
as the Ethernet settings, should DHCP be turned on for this, or should I use
a static IP address?
Well, SBC told my father to uninstall Zone Alarm because it interferes
with his DSL connection, so SBC's tech support are pretty dumb. They
told him that it was a pppoe connection when it was DHCP and needed no
pppoe software. If you hadn't ordered SBC already I'd recommend
Speakeasy but since you have it. Try setting Linux up to get a DHCP
connect to see what happens. It maybe that you don't even need pppoe.
--
-----
If two men agree on everything, you can be sure that only
one of them is doing the thinking.
--
Check the headers for your unsubscription address
Also check the archives at http://lists.suse.com
--
Check the headers for your unsubscription address
For additional commands send e-mail to suse-linux-e-***@suse.com
Also check the archives at http://lists.suse.com
Please read the FAQs: suse-linux-e-***@suse.com
Peter B Van Campen
2003-09-30 04:11:40 UTC
Permalink
Dear Casey,

I use a SMC Barracade DSL gateway router with SBC/Ameritech DSL Works great.

I founf that you must use your entire user email address for your login name.
Example: "***@ameritech.net" instead of "wkthryld".

The SMC Barracade is very cool. Im' sure that anyother brand is just as good.
The DSL router stands between your DSL modem and your system via ethernet.
Your system can set it up via a web page it presents on the local network.
You tell it your user name and p/w and it makes and keeps your DSL connection
for you. It also provides DSL to anyother PCs plugged into its ethernet
ports.

PeterB
Post by Tony Zafiropoulos
I have a Linksys router, and I set up my ADSL SBC line with athe ppoe menu.
Had to use my username and password.
Did you set up/receive your username yet?
Yes, agree that SBC tech support cannot tell you anything beyond what is on
their screens, and the screens are set up to handle winbloze guis. Which
will not help you.
You could try to call back until you get someone who has more knowledge.
Good luck,
Tony
----- Original Message -----
Sent: Monday, September 29, 2003 9:44 PM
Subject: Re: [SLE] problems with SBC DSL Internet
Post by Ben Rosenberg
Post by Casey Petersen
I'm a linux newbie, and I've just signed up for SBC DSL Internet Access,
and
Post by Ben Rosenberg
Post by Casey Petersen
I'm having a world of trouble getting it to work with Linux. After
speaking
Post by Ben Rosenberg
Post by Casey Petersen
with the tech support idiots (they told me Linux doesn't support DSL),
I've
Post by Ben Rosenberg
Post by Casey Petersen
spent quite a bit of time trolling the internet for answers.
I'm running Suse 8.2, I have a Speedstream DSL modem that SBC gave me,
connected via Ethernet. I installed Roaring Penguin's RP-PPPOE but it
still
Post by Ben Rosenberg
Post by Casey Petersen
won't recognize the modem and the connection won't work.
Does anyone use SBC or a similar service that can help me out getting it
up
Post by Ben Rosenberg
Post by Casey Petersen
and running? It already works on my windows computer, so I don't need
to sign up with them, just get linux to recognize the connection.
Also, as
far
Post by Ben Rosenberg
Post by Casey Petersen
as the Ethernet settings, should DHCP be turned on for this, or should I
use
Post by Ben Rosenberg
Post by Casey Petersen
a static IP address?
Well, SBC told my father to uninstall Zone Alarm because it interferes
with his DSL connection, so SBC's tech support are pretty dumb. They
told him that it was a pppoe connection when it was DHCP and needed no
pppoe software. If you hadn't ordered SBC already I'd recommend
Speakeasy but since you have it. Try setting Linux up to get a DHCP
connect to see what happens. It maybe that you don't even need pppoe.
--
-----
If two men agree on everything, you can be sure that only
one of them is doing the thinking.
--
Check the headers for your unsubscription address
Also check the archives at http://lists.suse.com
--
--

Proud to use SuSE Linux, since 5.2
Loving using SuSE Linux 8.2

MyBlog http://vancampen.org/blog/

Nothing is as perfect as a Cultured Diamond
There was never any Blood on a Cultured Diamond

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Bruce Marshall
2003-09-30 11:41:50 UTC
Permalink
Post by Ben Rosenberg
Post by Casey Petersen
I'm a linux newbie, and I've just signed up for SBC DSL Internet
Access, and I'm having a world of trouble getting it to work with
Linux. After speaking with the tech support idiots (they told me
Linux doesn't support DSL), I've spent quite a bit of time trolling
the internet for answers.
I'm running Suse 8.2, I have a Speedstream DSL modem that SBC gave
me, connected via Ethernet. I installed Roaring Penguin's RP-PPPOE
but it still won't recognize the modem and the connection won't
work.
Does anyone use SBC or a similar service that can help me out getting
it up and running? It already works on my windows computer, so I
don't need to sign up with them, just get linux to recognize the
connection. Also, as far as the Ethernet settings, should DHCP be
turned on for this, or should I use a static IP address?
Well, SBC told my father to uninstall Zone Alarm because it interferes
with his DSL connection, so SBC's tech support are pretty dumb. They
told him that it was a pppoe connection when it was DHCP and needed no
pppoe software. If you hadn't ordered SBC already I'd recommend
Speakeasy but since you have it. Try setting Linux up to get a DHCP
connect to see what happens. It maybe that you don't even need pppoe.
I had SBC at another house and it requires ppoe and dhcp but I didn't
have any problems getting it to work. (and I didn't use any ppoe other
than what comes with SuSE 8.0)

I had it working first with a double-nic setup for a local LAN and later
with a router.
--
+----------------------------------------------------------------------------+
+ Bruce S. Marshall ***@bmarsh.com Bellaire, MI 09/30/03
07:39 +
+----------------------------------------------------------------------------+
"There is only one difference between a madman and me. I am not mad." -
Salvador
Dali
--
Check the headers for your unsubscription address
For additional commands send e-mail to suse-linux-e-***@suse.com
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Please read the FAQs: suse-linux-e-***@suse.com
Richard
2003-09-30 02:49:50 UTC
Permalink
Post by Casey Petersen
I'm a linux newbie, and I've just signed up for SBC DSL Internet Access,
and I'm having a world of trouble getting it to work with Linux.  After
speaking with the tech support idiots (they told me Linux doesn't support
DSL), I've spent quite a bit of time trolling the internet for answers.
I'm running Suse 8.2, I have a Speedstream DSL modem that SBC gave me,
connected via Ethernet.  I installed Roaring Penguin's RP-PPPOE but it
still won't recognize the modem and the connection won't work.
Does anyone use SBC or a similar service that can help me out getting it up
and running?  It already works on my windows computer, so I don't need to
sign up with them, just get linux to recognize the connection.  Also, as
far as the Ethernet settings, should DHCP be turned on for this, or should
I use a static IP address?
While I am not running ADSL here, we did set it up for my brother in calif.
using PACBELL, which is probably very nearly the same shitty setup.

Have a look at this URL for something to start with :
http://linuxnewbies.editthispage.com/tips/20020219
If that is not enuff, Google for linux adsl.
Richard


We learned the hard way, do not tell them you are running Linux.
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Check the headers for your unsubscription address
For additional commands send e-mail to suse-linux-e-***@suse.com
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Ben Rosenberg
2003-09-30 05:13:23 UTC
Permalink
Post by Richard
While I am not running ADSL here, we did set it up for my brother in calif.
using PACBELL, which is probably very nearly the same shitty setup.
It is the same setup. Pacbowl finally changed their name out here to
just SBC. :)
Post by Richard
http://linuxnewbies.editthispage.com/tips/20020219
If that is not enuff, Google for linux adsl.
Good advice!
Post by Richard
We learned the hard way, do not tell them you are running Linux.
Which is why I was saying that I would recommend to EVERYONE that if you
want good DSL to go with Speakeasy if you can. They have step by step
instructions on how to setup their stuff with Linux. They have a Red hat
section and a general Linux section which doesn't even mention a GUI
tool. It tells you step by step how to setup the stuff via command line.
Hell, they even have a section to tell you how to setup stuff like
Solaris, FreeBSD and what not. They encourage their users to run servers
and actually contact their Windows using customers that they see that
are scanning the net who have been infected. They are so pro Linux/UNIX
it's almost scary. I just got hooked up with them on Friday..it took
exactly 7 days to complete and I called them at 8PM Friday night to have
my reverse DNS setup with them and by 8am Monday I had an email saying
it was all good. I'm so impressed with this company that I'm almost
speechless (figuratively of course). I never had an experience with a
company where the tech support rocked and the sales staff aren't dumb as
posts like I've had with this company. Damn good stuff.

I know the above isn't part of the question but if someone is looking to
get DSL and the above encourages a positive experience with Linux and
DSL then I'm happy..which is a rare occurrence for me..ask anyone who
knows me. ;)

Cheers!
--
Ben Rosenberg ---===---===---===--- mailto:***@whack.org
-----
If two men agree on everything, you can be sure that only
one of them is doing the thinking.
--
Check the headers for your unsubscription address
For additional commands send e-mail to suse-linux-e-***@suse.com
Also check the archives at http://lists.suse.com
Please read the FAQs: suse-linux-e-***@suse.com
M***@csiro.au
2003-09-30 04:57:09 UTC
Permalink
Post by Casey Petersen
I'm a linux newbie, and I've just signed up for SBC DSL Internet Access, and
I'm having a world of trouble getting it to work with Linux.
I'm running Suse 8.2, I have a Speedstream DSL modem that SBC gave me,
connected via Ethernet. I installed Roaring Penguin's RP-PPPOE
Suse has its own pppoe software built around smpppd.

As long as you have a proper ethernet (not USB) based modem
it's so simple and reliable that if it doesn't work,
it's probably unplugged connections.

On the desktop start from the lightning menu (2nd from left)
Go to Administration : YaST2 (control center)
Pick Network Devices : DSL
Even if it doesn't see your modem select
Other (not detected) and Configure
Is SMC PPP over Ethernet (pppoe)?
Pick it from the drop down menu
Pick the correct ethernet card, if it's a second card
and it is the same as another (already configured) one, good.
It's in the perfect state for pppoe (drivers loaded, nothing configured)

Create a provider, provider0 is just the name of a file
the name you give it is arbitary
and the User Name looks like an email address.

All this is being stashed in /etc/sysconfig/network/ifcfg-dsl0 BTW
The providers go in /etc/sysconfig/network/providers/provider0 1 2 etc.

You need name-servers to dial on demand.

An idle timeout of 0 means infinite.

Once that's done, go to Suse (main bottom left menu)
Internet:Controlling:Kinternet.
It will put a pluglike icon in your tasks (bottom right)
Left click on it and choose start or dialin.

If it doesn't connect, put a tail on /var/log/messages
as_root# tail -f /var/log/messages
That should tell you why.

Good luck
--
Michael James ***@csiro.au
System Administrator voice: 02 6246 5040
CSIRO Bioinformatics Facility fax: 02 6246 5166
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Jack Reilly
2003-10-01 14:13:46 UTC
Permalink
SBC DSL runs ok here on Suse 8.2. Have had lots of problems but they
were all external.

Did SBC assign you a static address(es)? If not you should have DHCP on.


Jack Reilly
Post by Casey Petersen
I'm a linux newbie, and I've just signed up for SBC DSL Internet Access, and
I'm having a world of trouble getting it to work with Linux. After speaking
with the tech support idiots (they told me Linux doesn't support DSL), I've
spent quite a bit of time trolling the internet for answers.
I'm running Suse 8.2, I have a Speedstream DSL modem that SBC gave me,
connected via Ethernet. I installed Roaring Penguin's RP-PPPOE but it still
won't recognize the modem and the connection won't work.
Does anyone use SBC or a similar service that can help me out getting it up
and running? It already works on my windows computer, so I don't need to
sign up with them, just get linux to recognize the connection. Also, as far
as the Ethernet settings, should DHCP be turned on for this, or should I use
a static IP address?
Thanks,
Casey Petersen
--
Check the headers for your unsubscription address
For additional commands send e-mail to suse-linux-e-***@suse.com
Also check the archives at http://lists.suse.com
Please read the FAQs: suse-linux-e-***@suse.com
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