Discussion:
What is this catastrophe that is the new Bugzilla?
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Peter
2014-10-17 20:12:55 UTC
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I wanted to file a bug report on the openSUSE Bugzilla. I've done a few
before, and though the system was somewhat clunky and unintuitive, I
could always navigate my way eventually to doing what was needed. Now
I've logged in and tried to click the links to file a new bug, whereupon
I get a heading and text at the top of the resulting page saying:

Bugzilla – Select Classification
Please select the classification.

But then nowhere on the rest of the page do I see anything remotely
related to selecting a classification. Looking for help, I clicked the
link to the 'Bugzilla Upgrade Slidedeck' but decided I didn't want to
wade through a 25-page PDF to learn how to file a two-minute bug report.
The linked Help Page, and the Howto section about filing a report also
bears no relevance to any options I get on the page when I try.

I don't know if something isn't loading correctly or is missing from the
page, or the new design is incredibly obtuse and mystifying. But
consequently I cannot file my bug about a borked 13.2RC1 installation.
Can't wait for the final release, it's going to be... unusable.

Peter
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Felix Miata
2014-10-17 20:33:20 UTC
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Post by Peter
I wanted to file a bug report on the openSUSE Bugzilla. I've done a few
before, and though the system was somewhat clunky and unintuitive, I
could always navigate my way eventually to doing what was needed. Now
I've logged in and tried to click the links to file a new bug, whereupon
Bugzilla – Select Classification
Please select the classification.
But then nowhere on the rest of the page do I see anything remotely
related to selecting a classification.
What exactly do you see? Here's what I see:
Loading Image...

https://bugzilla.opensuse.org/enter_bug.cgi?
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John Andersen
2014-10-17 20:38:13 UTC
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Post by Felix Miata
Post by Peter
But then nowhere on the rest of the page do I see anything remotely
related to selecting a classification.
http://fm.no-ip.com/SS/Suse/bz-enterbug-1410.jpg
Yup, that's exactly what I see.
So getting back to the question....

Where do you select a classification?
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Carlos E. R.
2014-10-17 20:46:46 UTC
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Post by Felix Miata
Post by Peter
But then nowhere on the rest of the page do I see anything
remotely related to selecting a classification.
http://fm.no-ip.com/SS/Suse/bz-enterbug-1410.jpg
Yup, that's exactly what I see. So getting back to the
question....
Where do you select a classification?
Just click on "openSUSE". Just on top of the search box.

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Cheers / Saludos,

Carlos E. R.
(from 13.1 x86_64 "Bottle" at Telcontar)
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John Andersen
2014-10-17 20:55:26 UTC
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Post by Carlos E. R.
Post by Felix Miata
Post by Peter
But then nowhere on the rest of the page do I see anything
remotely related to selecting a classification.
http://fm.no-ip.com/SS/Suse/bz-enterbug-1410.jpg
Yup, that's exactly what I see. So getting back to the
question....
Where do you select a classification?
Just click on "openSUSE". Just on top of the search box.
--
The Opensuse you mention is in a totally different box on the page, three major divisions away from
the instruction to enter the classification.
The section you mention is referencing Filters, not classifications.

Its a horrible design, one that I would send my web designer
back to do over, and perhaps back to school, if it was turned in
to me for approval.

Whoever designed this page:
Go home.
Visit your mom.
Show here the page.
Don't offer any help or explanation.
When she gives up in despair, Revise it till she can figure it out.
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Carlos E. R.
2014-10-17 21:04:22 UTC
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Post by John Andersen
Post by Carlos E. R.
Post by John Andersen
Where do you select a classification?
Just click on "openSUSE". Just on top of the search box.
The Opensuse you mention is in a totally different box on the page, three major divisions away from
the instruction to enter the classification.
The section you mention is referencing Filters, not classifications.
It clearly reads:

Internal Novell Products: Internal Novell Products that do not belong to a *classification*.
Novell Products: Novell Products that do not belong to a *classification*.
openSUSE: openSUSE
Post by John Andersen
Its a horrible design, one that I would send my web designer
back to do over, and perhaps back to school, if it was turned in
to me for approval.
That's your opinion. Mine is that is its very good :-)
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Carlos E. R.
(from 13.1 x86_64 "Bottle" at Telcontar)
John Andersen
2014-10-17 21:12:04 UTC
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Post by Carlos E. R.
Post by John Andersen
Post by Carlos E. R.
Post by John Andersen
Where do you select a classification?
Just click on "openSUSE". Just on top of the search box.
The Opensuse you mention is in a totally different box on the page, three major divisions away from
the instruction to enter the classification.
The section you mention is referencing Filters, not classifications.
Internal Novell Products: Internal Novell Products that do not belong to a *classification*.
Novell Products: Novell Products that do not belong to a *classification*.
openSUSE: openSUSE
Grayed out text. Not bold like you have indicated.
Why not a header above those saying
CLASSIFICATIONS: and at least a clue what to click.
Post by Carlos E. R.
Post by John Andersen
Its a horrible design, one that I would send my web designer
back to do over, and perhaps back to school, if it was turned in
to me for approval.
That's your opinion. Mine is that is its very good :-)
You seem to be alone in that regard. Why are we having this thread if it is
so self explanatory?
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Carlos E. R.
2014-10-17 21:21:12 UTC
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Post by John Andersen
Post by Carlos E. R.
Internal Novell Products: Internal Novell Products that do not belong to a *classification*.
Novell Products: Novell Products that do not belong to a *classification*.
openSUSE: openSUSE
Grayed out text. Not bold like you have indicated.
I bolded it on the email so that you could see it. The original is
neither bold, nor grayed out, but plain black text.
Post by John Andersen
Why not a header above those saying
CLASSIFICATIONS: and at least a clue what to click.
It is on top of the page. The whole page is about the classification.
Post by John Andersen
Post by Carlos E. R.
Post by John Andersen
Its a horrible design, one that I would send my web designer
back to do over, and perhaps back to school, if it was turned in
to me for approval.
That's your opinion. Mine is that is its very good :-)
You seem to be alone in that regard. Why are we having this thread if it is
so self explanatory?
I don't see bunches of people complaining... just some people explaining
things to you :-)

If you want to complain, then do so in the bugzilla classification about
openSUSE, there is an item (component) for "bugzilla" itself.
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Cheers / Saludos,

Carlos E. R.
(from 13.1 x86_64 "Bottle" at Telcontar)
Felix Miata
2014-10-17 20:54:39 UTC
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Post by John Andersen
Post by Felix Miata
Post by Peter
But then nowhere on the rest of the page do I see anything remotely
related to selecting a classification.
http://fm.no-ip.com/SS/Suse/bz-enterbug-1410.jpg
Yup, that's exactly what I see.
So getting back to the question....
Where do you select a classification?
From the following there:

Internal Novell Products: Internal Novell Products that do not belong to a classification.
Novell Products: Novell Products that do not belong to a classification.
openSUSE: openSUSE

Select the last, which brings you to:
Loading Image...

https://bugzilla.opensuse.org/enter_bug.cgi?classification=openSUSE

Where I see Factory #4 among the 5 selections offered.

I'm not saying it's well designed, only that it's usable.
--
"The wise are known for their understanding, and pleasant
words are persuasive." Proverbs 16:21 (New Living Translation)

Team OS/2 ** Reg. Linux User #211409 ** a11y rocks!

Felix Miata *** http://fm.no-ip.com/
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Peter
2014-10-17 20:45:32 UTC
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Post by Felix Miata
Post by Peter
I wanted to file a bug report on the openSUSE Bugzilla. I've done a few
before, and though the system was somewhat clunky and unintuitive, I
could always navigate my way eventually to doing what was needed. Now
I've logged in and tried to click the links to file a new bug, whereupon
Bugzilla – Select Classification
Please select the classification.
But then nowhere on the rest of the page do I see anything remotely
related to selecting a classification.
http://fm.no-ip.com/SS/Suse/bz-enterbug-1410.jpg
https://bugzilla.opensuse.org/enter_bug.cgi?
Well something weird was happening there. Now I think I've got it. I see
the same as you, but I hadn't known you could click on the headings
'All', 'openSUSE' etc. because my cursor wasn't changing to show them as
links. I'd just had VLC Player go funny on me (seems to be a frequent
thing with the current release) and that was making things behave oddly.
I restarted Firefox, logged back into Bugzilla and now I see I can click
on those headings, so I'm progressing with it.

A 'Classification' drop-down box might be better, though.

Peter
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Carlos E. R.
2014-10-17 20:54:27 UTC
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Post by Peter
A 'Classification' drop-down box might be better, though.
This one is easier, less mistakes :-)
Notice that each "major" classification takes you to a different URL.

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Cheers / Saludos,

Carlos E. R.
(from 13.1 x86_64 "Bottle" at Telcontar)
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John Andersen
2014-10-17 20:58:41 UTC
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Post by Carlos E. R.
Notice that each "major" classification takes you to a different URL.
Maybe just label them as "Classifications" rather than filters?

Mine mentions BU filters. Boston University? (First hit in google)
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Carlos E. R.
2014-10-17 21:16:44 UTC
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Post by John Andersen
Post by Carlos E. R.
Notice that each "major" classification takes you to a different URL.
Maybe just label them as "Classifications" rather than filters?
Mine mentions BU filters. Boston University? (First hit in google)
That's probably Bugzilla own parlance. Maybe "Bugzilla Upgrade".
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Cheers / Saludos,

Carlos E. R.
(from 13.1 x86_64 "Bottle" at Telcontar)
Felix Miata
2014-10-17 21:40:46 UTC
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Post by Carlos E. R.
Post by John Andersen
Maybe just label them as "Classifications" rather than filters?
Mine mentions BU filters. Boston University? (First hit in google)
That's probably Bugzilla own parlance. Maybe "Bugzilla Upgrade".
Given the "Your BU Filter Preference" string in bold, "user" seems more
likely. It is a *user* that more likely takes benefit from a "filter" or a
"preference" than the site.

Nevertheless, the page definitely has room for improvement.
--
"The wise are known for their understanding, and pleasant
words are persuasive." Proverbs 16:21 (New Living Translation)

Team OS/2 ** Reg. Linux User #211409 ** a11y rocks!

Felix Miata *** http://fm.no-ip.com/
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John Andersen
2014-10-17 21:46:21 UTC
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Post by Felix Miata
Nevertheless, the page definitely has room for improvement.
No, no, we have Carlos's word for it, that it is perfect just as it is.
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Patrick Shanahan
2014-10-17 20:41:52 UTC
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Post by Peter
I wanted to file a bug report on the openSUSE Bugzilla. I've done a
few before, and though the system was somewhat clunky and
unintuitive, I could always navigate my way eventually to doing what
was needed. Now I've logged in and tried to click the links to file a
new bug, whereupon I get a heading and text at the top of the
Bugzilla – Select Classification
Please select the classification.
But then nowhere on the rest of the page do I see anything remotely
related to selecting a classification. Looking for help, I clicked
the link to the 'Bugzilla Upgrade Slidedeck' but decided I didn't
want to wade through a 25-page PDF to learn how to file a two-minute
bug report. The linked Help Page, and the Howto section about filing
a report also bears no relevance to any options I get on the page
when I try.
I don't know if something isn't loading correctly or is missing from
the page, or the new design is incredibly obtuse and mystifying. But
consequently I cannot file my bug about a borked 13.2RC1
installation. Can't wait for the final release, it's going to be...
unusable.
Yes, I also found it quite ?different.

select "new" -> "browse" -> "openSUSE Distribution: openSUSE 13.2:

and you should be able to find your way from there.

ps: I only found it by trial and "many" errors. IMNSHO: "new" should
automagically take one the "browse" page to allow one to make a
"classification" selection. The the word, classification, is a completely
foreign word to be used in this menu, especially since there is no obvious
way to determine the classification on this page.
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Peter
2014-10-17 21:05:50 UTC
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Post by Patrick Shanahan
Post by Peter
I wanted to file a bug report on the openSUSE Bugzilla. I've done a
few before, and though the system was somewhat clunky and
unintuitive, I could always navigate my way eventually to doing what
was needed. Now I've logged in and tried to click the links to file a
new bug, whereupon I get a heading and text at the top of the
Bugzilla – Select Classification
Please select the classification.
But then nowhere on the rest of the page do I see anything remotely
related to selecting a classification. Looking for help, I clicked
the link to the 'Bugzilla Upgrade Slidedeck' but decided I didn't
want to wade through a 25-page PDF to learn how to file a two-minute
bug report. The linked Help Page, and the Howto section about filing
a report also bears no relevance to any options I get on the page
when I try.
I don't know if something isn't loading correctly or is missing from
the page, or the new design is incredibly obtuse and mystifying. But
consequently I cannot file my bug about a borked 13.2RC1
installation. Can't wait for the final release, it's going to be...
unusable.
Yes, I also found it quite ?different.
and you should be able to find your way from there.
ps: I only found it by trial and "many" errors. IMNSHO: "new" should
automagically take one the "browse" page to allow one to make a
"classification" selection. The the word, classification, is a completely
foreign word to be used in this menu, especially since there is no obvious
way to determine the classification on this page.
As per my other post, I got through it eventually. Pretty horrible
design but there goes. Took me two more minutes to figure out how to log
out!

The four main options from the select classification page ought to at
least have bullet points, or icons, or better still radio buttons.

Peter
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